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Some moments deserve forever.

A living archive of human time

Legal

Your data. Your rights.

At MOMEON, we believe that keeping a moment does not mean giving up control of your data. You have rights over the personal data we process about you.

1. Right of Access

You may ask whether we process data about you and obtain a copy of it under the conditions set out by the GDPR.

2. Right to Rectification

You may request the correction of inaccurate, incomplete, or obsolete data.

3. Right to Erasure

You may request the deletion of your data when the conditions set out by the GDPR are met. This right is not absolute, however, and certain data may need to be retained where required by law.

4. Right to Restriction

You may request that the use of certain data be temporarily limited in the situations provided by the GDPR.

5. Right to Object

You may object to certain processing based on our legitimate interest under the conditions provided by the regulation.

6. Right to Portability

Where the conditions are met, you may receive certain data in a structured, commonly used, and machine-readable format.

7. Withdrawal of Consent

Where processing is based on your consent, you may withdraw it at any time.

8. Exercising Your Rights

Contact: momeon.contact@gmail.com

Simply provide:

  • the nature of your request;
  • the email address associated with your account when you have one;
  • any useful information to help us understand your request.

No need to speak legally. You can simply write: "I want to access my data." "I want to delete my account." "I want to delete this Momeon." "I want to correct my information."

9. Identity Verification

We may request reasonable verification of your identity where necessary to protect your data.

10. Response Time

We respond to requests within one month of receipt, subject to the conditions provided by the GDPR. This period may be extended by two additional months where the complexity or number of requests justifies it. You will be informed under the conditions provided by the regulation.

11. Account Deletion

You may request deletion of your account: momeon.contact@gmail.com. Data that no longer has a legal reason to be kept will be deleted or anonymized. Certain information may however be retained where required by law or where retention is necessary for security or the exercise of rights.

12. Deleting a Momeon

To request deletion of a specific Momeon, provide if possible:

  • its URL;
  • its identifier;
  • or any information allowing it to be identified.

13. Complaint

If you believe your rights are not respected after contacting us, you may lodge a complaint with the CNIL.

14. Contact

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